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Forum Newbie
Group: Forum Members
Last Login: 09 December 2009 13:09
Posts: 7,
Visits: 13
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I have just returned home after delivering a third training session this week on dignity in care.
I am exhausted and have a headache!
Not because the participants were not understanding what dignity in care was - they were some of the most hard working, caring people I have ever met. They showed great understanding of what dignity means and I know they work their socks off, to show care and concern for the people they look after. But they were very angry.
Angry because, they know as well as I do, that when they return to work after the training session, they are not allowed to implement what they need to, or anything new they may have gained from my training.
And the reason for this you may ask? Why would anyone be opposed to ensuring a dignity culture is in place in the workplace? Who would send their staff on such training just to tick boxes and look good with CQC inspectors and quality audits? Where were these people from who, like me, feel they are banging their heads against the proverbial brick wall? Who are well aware they are working in situations which are bordering on institutional abuse?
A group of NHS staff who work in acute mental health areas with some of our most vulnerable people. Whose managers are so concerned about statistics and promotion, they have forgotten they are dealing with human beings.
Social services home care staff and staff, who have gone through yet another reorganisation and are putting people to bed at 5pm because there aren't enough staff to manage the workload, even though jobs have been cut.
Staff of all levels from a large group of private care homes whose owners and directors are more concerned with filling beds and making profits than giving their residents a decent meal.
Please will someone help me to get to the people at the top, so that I can ensure they experience for themselves what it may be like to be on the receiving end of this poor and undignified service that is in this country today.
I would love to have the opportunity to do this before I give up this fight altogether.
Regards
Tillie
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